FREQUENTLY ASKED QUESTIONS
Afterpay is a service that allows Dash Outfitters to offer customers the ability to make purchases now and pay for them in four equal installments, made every 2 weeks, without any interest.
Just shop dashoutfitter.com and checkout as usual. At checkout, choose Afterpay as your payment method. You will be directed to the Afterpay’s website, Afterpay.com, to register and provide details for the payment method you’ll be using to make your installment payments (Visa or Mastercard credit or debit cards only). If you’ve used Afterpay before, just log into your Afterpay account. Then complete your order — it’s that easy!
Please note, all items in your shopping bag must be eligible for Afterpay, and the order value must be between $35 and $1000. Some items, like gift cards, may not be eligible for use of Afterpay as a method of payment.
Visa and Mastercard (credit or debit cards) are the only accepted forms of payment when using Afterpay.
Even though you are shopping with Dash Outfitters, you’ll be providing personal information directly to Afterpay if you opt to make a payment for a Dash Outfitters order using Afterpay.
If there is a conflict between these FAQs and Afterpay’s Payment Purchase Agreement, the Payment Purchase Agreement will apply.
Where Afterpay is used on a Dash Outfitters order, an approved order is delivered in accordance with Dash Outfitters standard shipping policy.
Your cart of eligible items must exceed $35 in order to use Afterpay at checkout. You may use Dash Outfitters store credit, gift cards or E-Gift Cards to pay for an order you want to use Afterpay with, but your order total must exceed $35 in order to use Afterpay as a method of payment.
Yes, your cart value must be between $35 and $1,000 to use Afterpay with Dash Outfitters.
Afterpay may approve or deny your use of Afterpay to make a purchase with Dash Outfitters at dashoutfitter.com. You’ll receive an instant approval decision on your order at checkout. Afterpay and Dash Outfitters are committed to responsible spending and not all orders will be approved.
To return items purchased using Afterpay, follow Dash Outfitters standard return process and return policy. We encourage you to mail in your returns of items purchased using Afterpay so that your refund syncs up with your Afterpay account. If you mail in your returns to Dash Outfitters, the refund will be made from Dash Outfitters to Afterpay and when this refund is processed, it will drop into your Afterpay account, which can be accessed on Afterpay.com or the Afterpay App.
Refunds from any other types of returns of items purchased using Afterpay will not be applied to your Afterpay account and even if you receive a refund from Dash Outfitters for such a return, you remain obligated to pay your Afterpay account in full (in accordance with Afterpay’s Purchase Payment Agreement). Click here to see complete terms for Afterpay’s Purchase Payment Agreement.
Once Afterpay has approved an order, order details cannot be modified, and items cannot be added to the order. Dash Outfitters encourages customers to place a new and separate order if they would like to add additional items to their purchase.
Dash Outfitters can issue full or partial refunds for any reason.
If you have a question about Afterpay and your use of Afterpay with a Dash Outfitters purchase, please contact the Afterpay toll-free Customer Support line at 855-289-6014 or submit a question to Afterpay here.